Privacy Policy

Effective Date:April 3rd, 2025
Freedom Boat Club Lake St. Clair (“we,” “our,” or “us”), operated by DX2 LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://fbclsc.com) and engage with our services, including messaging communications compliant with A2P (Application-to-Person) and TCR (The Campaign Registry) standards.
By using our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect both voluntarily submitted and automatically collected data, including:
Voluntarily Provided Data:
    •    Contact Information: Name, email address, phone number, mailing address
    •    Account Information: Membership details, billing info, service preferences
    •    Communication Data: Details from messages submitted via forms, emails, or SMS
    •    Form Submissions: From “Request A Dock Tour,” “Contact Us,” or newsletter sign-ups
Automatically Collected Data:
    •    IP address, browser type, operating system
    •    Device information and usage data such as time spent on pages and clickstream paths
    •    Location data (if applicable)
2. How We Use Your Information
We use your information to:
    •    Provide, maintain, and personalize services and experiences
    •    Process membership applications and manage accounts
    •    Send updates, confirmations, and marketing communications
    •    Respond to customer service requests and inquiries
    •    Improve our website, offerings, and member experience
    •    Fulfill legal, regulatory, and contractual obligations
3. Messaging and SMS Compliance
When you opt in to receive SMS messages from us, operated under DX2 LLC, you agree to the following terms:
    •    You may receive recurring text messages about your membership, promotions, and operational updates
    •    Message frequency may vary based on your engagement
    •    Message and data rates may apply
    •    To opt out, reply STOP
    •    For help, reply HELP
    •    Consent to receive messages is not required for membership or purchases
We follow the Telephone Consumer Protection Act (TCPA) and comply with A2P and TCR regulations for transparency and data security.
Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes originator opt-in data and consent.
4. Sharing of Information
We do not sell or rent your data. We may share it only in these limited cases:
    •    With Your Consent
    •    Service Providers: For payment processing, email delivery, web hosting, analytics, etc.
    •    Legal Obligations: In response to subpoenas, court orders, or other legal requirements
    •    Business Transfers: Such as mergers or acquisitions
All third parties are contractually obligated to maintain strict confidentiality and use data only for authorized purposes.
5. Data Security
We use administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
    •    Access and Correct personal data
    •    Request Deletion, subject to applicable retention laws
    •    Opt Out of promotional communications via email or SMS
To exercise these rights, contact us using the information below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
    •    Improve website performance and user experience
    •    Analyze traffic and usage patterns
    •    Deliver relevant advertising content
You can disable cookies in your browser settings; however, some site features may not function correctly.
8. Links to Third-Party Sites
Our website may contain links to other websites not operated by us. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Effective Date.” Please review it regularly to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us:
Freedom Boat Club Lake St. Clair
Operated by DX2 LLC
Phone: 586.422.1221
Website: https://fbclsc.com